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Social Enterprise Inbound Marketing

Social network-ing versus SEO

If you already have a website, and know anything at all about how to attract visitors, then you’ll know what SEO (Search Engine Optimisation) can do; even though you’re not an expert.

Social Strategy clients use both Social Media Marketing and SEO to bring visitors to their websites. There’s really no point in doing one without the other. But I have to tell you, SEO is not the key to success it once was.

Don’t get me wrong — SEO is something you need to implement properly to avoid missing out on all that organic search traffic — but these days most modern blogging platforms and CMS’s incorporate good on-page SEO principles into their basic design.

OK, it’s not quite as simple as that, but the theory goes, if you are prepared to wait long enough, all you need do is write and post interesting and relevant content, and as time passes you will build up a sufficient body of keyword-rich articles which will start attracting organic search traffic to your website.

Let me try and give you a fair appraisal of where SEO and Social Marketing have their strengths and weaknesses, and I think you will see how, these days, having a strong Social Strategy is more important than having strong SEO.

The case for a Social Strategy

My issue is not that SEO should be ignored, but that often it leeches the lion’s share of resources from projects and enterprises which should be spending their budgets and energy going after far more important prizes, like authority, social influence and reach.

At one time, search engines were the only way to find information on the Internet – unlike today where more and more people are finding information through social networks.

SEO, while taken to extremes by a few, is really about structuring your web pages and their content in such a way as to make them as valuable as possible to readers and easy to index by the search engines.

Search engines can’t actually determine the quality of the content they are indexing
But people soon found out, by employing some SEO tricks, you could leapfrog up the SERPs (search engine results pages). This is where the problem comes in. Search engines can’t actually determine the quality of the content they are indexing. They don’t understand it in the same sense we humans do (they’re just machines). They rely on tricks and techniques in their algorithm to rank the importance of pages.

Access to information for discovery is most often associated with search engines.  For people who have some idea of what they want or need, its second nature to search and then sort through the results for the best answer. But with more and more organisations relying on Social Marketing, things are changing.

Search engines continue to represent the most popular method of finding specific information, the influence of social networking, shared social media and the proliferation of  platforms for individuals to publish content all intersect to create tremendous opportunities to better attract and engage with customers. Recognizing the importance, relevance and need to master each of these changing consumer preferences is essential for social enterprise to succeed online.

Put simply; people are better than machines at knowing what people like

While it’s always been possible to fool the search engines to some extent, with the advent of Social Media it isn’t possible to fool people nearly as easily. Content which is shared socially will only become popular if it holds value for the audience it reaches.

This means, on average, the quality of information which is shared via social networks is way higher than what is returned by search engines. Put simply; people are better than machines at knowing what people like.

As more and more people start finding what they want socially, so search, and in particular SEO, is going to dwindle in importance even further. That’s not to say you can ignore SEO entirely, just that once you have the basics (easier to understand how than to do), you needn’t waste a whole load more time and money on developing SEO to the nth degree. You just need to maintain your relative position against your direct competitors.

If you like, think of Social Marketing as off-site SEO. And understand we are at the start of a fundamental shift from the old model of — many individual websites being discoverable via search — to — influential content shared via social interaction — and take a look at these reasons why I think this change will be good for social enterprise.

Social content is more relevant

Social networks allow us to decide who to follow. In turn this determines what content we receive. By following friends, colleagues and social influencers we can ensure that the vast majority of “noise” level is cut out of our content stream.
Search engines decide the content we are exposed to. This is not necessarily the best content for us. Often financial resources and clever SEO manipulation can distort a search engine’s picture of which content is the best.

Social content is more current

People tend to share content that is socially relevant to them at the time they share it. This means that the content you receive socially is also likely to be relevant to you at the time you receive it.
Pages which are ten years old and may have been extremely popular at the time can still be returned at the top of search results. This is because longevity is an indicator of quality as far as the search engines are concerned. It is difficult for search engines to determine whether fresher web-pages are more relevant than older ones.

Social content is determined by humans

If you find a cool webpage, you share it because you know that your friends and colleagues will also find it interesting. You’ve applied your own best judgement as to the value of that content.
Search engines rely on complex algorithms to decide which content is of quality. One of the metrics used is how well that content is received socially (i.e. how many back-links it gets). Fundamentally, this the search engines acknowledging humans know best.

Social content is less ambiguous than SEO

Let’s say I write an article on how to become “socially empowered”. In the context of this website, it is likely that I am talking about social media and social marketing – a social strategy for building authority, trust and influence. Empowering yourself to do business via social networks.

The people I share this content with, already know who I am and what I write about, so they understand this. 

Google might think I am talking about social empowerment in a cultural, financial or political sense.  Search engines do their best to determine the context of your content. But fundamentally, humans are better at doing this than machines because English, as a language, is full of nuance and ambiguity.

Check out your logs and analytics for the sometimes weird and wonderful SEO keywords which drive traffic to your site.  You’ll be amazed.

Social influence is a far better metric than SEO

Social influence is becoming the yardstick by which authority is measured online. By building up your authority and reach through quality content and social interaction via the social networks, you become your own best marketable asset.

Before, people relied almost entirely on radio announcers, TV hosts, and traditional media to shape their opinions. Today, you can drive the conversation, voice your opinion and connect with people all over the world using social media. Social media has democratized influence.

SEO is rapidly becoming outdated. Who cares if you have the world’s best SEO enhanced website if less and less people use search to find their information?

I’ve tried to be fair and analytical, but the overwhelming conclusion I have come to is this ~ SEO is how we pander to the machines, and not a good way to produce content. It’s far better to take your content straight to the audience, cut out the intermediary, and let people decide if they like what you’re saying, or not.

And remember, if you don’t start becoming “social”, and get good at it, then you risk losing out ~ big time!

2 Comments
  1. Finally got this thing working at last.

  2. I have tried to tell it as straight as I can but if you disagree with me please say so.

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